Delivery


The below delivery rates and times are all for our Wolseley Shop products.

UK

We ship throughout the UK. For corporate orders and special delivery rates, please contact shoporders@thewolseley.com

We offer free Standard Delivery to UK (non remote areas) on orders over £150.

Express delivery – orders placed before 11.45pm Monday to Friday will be dispatched the same day for delivery within 2 days. On weekends and bank holidays orders will ship on the next working day.
£7.95 Sent by Parcelforce

Standard Delivery – orders will be delivered usually within 3 workings days, but can take up to 7 working days during peak periods.
£3.95 Sent by Hermes

Remote Area Delivery
£14.95 per parcel (standard delivery only)  Sent by Royal Mail

^Includes Northern Ireland, the Channel Islands, Carrickfergus, Inverness, Isle of Man, Isles of Scilly, Isle of Wight, Kilmarnock, Oban, Omagh, Orkney, Perth, Shetland
_______

Europe

Standard Delivery usually takes 5 to 10 working days – we cannot guarantee a delivery date, carriers and customs delays are unfortunately out of our control. Unfortunately we cannot ship dairy products which includes our shortbread, florentines and truffles which contain butter and milk.

£19.95
_______

USA & Canada

All products excluding alcohol can be shipped to the USA & Canada. Please note there is a $200 limit on confectionery and tea.

Standard Delivery usually within 5 to 10 working days – we cannot guarantee a delivery date, carriers and customs delays are unfortunately out of our control.

£24.95
_______

United Arab Emirates

All products excluding alcohol can be shipped to the UAE.

Standard Delivery Only (within 5 to 10 working days) – we cannot guarantee a delivery date, carriers and customs delays are

£65

_______

Hong Kong

We can ship all homeware products such as silverware and glassware. We are not able to ship confectionery, teas or alcohol.

Standard Delivery Only (within 5 to 10 working days)- £50

Please note:

All orders require a signature upon delivery. If the courier company is unable to obtain a signature, a calling card will be left and your parcel will be returned to your local carriers’ depot. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order ‘hidden’ at the address.

We work closely with our delivery partners to ensure the best possible shipping service however we regret that delays may occasionally occur which are outside our control. Whilst we make every effort to ensure your goods are delivered in accordance with the agreed delivery schedule, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

Items for delivery outside the UK may be subject to import duties, taxes and fees.

These are levied once the items reach the specified destination. You, the customer, are responsible for import duties, taxes and fees incurred on your purchases. Customs authorities may request personal information such as Social Security number when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned, we therefore recommend that the recipient’s telephone details be included with the order. In this instance we are unable to refund the cost of postage and packaging. Please note that for items you order, you are considered the importer and must comply with all laws and regulations of the country in which the items are to be delivered. Please note that cross-border deliveries are subject to opening and inspection by customs authorities. Corbin & King cannot guarantee that your goods will arrive in the same condition that they were dispatched should they be subject to inspection.

_______