Private Dining Room FAQs
The Wolseley is delighted to have a Customer Service team at your disposal to answer any questions you may have about our private dining room experience. However, for your ease and convenience we have some FAQs answered below:
What is your cancellation policy?
The deposit is non-refundable if cancellation is within 4 weeks of your event; otherwise, you will be entitled to a refund of 50% of your deposit.
Please note, this deposit is non-transferable to a new event date should the date change. We will do our best to secure a replacement booking, in which case we will refund the full deposit, less any consequential loss.
What are the times available for the private dining room?
Breakfast: 7.00am – 10.30am (Monday – Friday); 8.00am – 11.00am (Saturday); 8.00am – 11.00am (Sunday)
Lunch: 12.00pm – 4.00pm
Dinner: 6.30pm – midnight (Monday-Saturday) 6.30pm – 11.00pm (Sunday)
Use of the room outside the above times can be discussed and confirmed on a case-by-case basis. The event shall start and finish in accordance with the timings specified or as agreed in writing. The Wolseley reserves the right to charge the Client additionally for use of the room after the specified time.
Do you have AV equipment?
Unfortunately, the private dining room is not suitable for presentations or conferences so at this time, we do not have AV equipment.
May I decorate the private dining room?
We provide fresh flowers in the rooms as standard and you are more than welcome to decorate the room. However, we do not permit confetti and you can not adhere any items to the walls or windows.
Are children allowed?
We are delighted to welcome children to the restaurant and are able to offer high chairs for your use. Please note that the child’s seat will be included in the overall table number.
We would also like to advise that space is very limited for buggies in the cloakroom area.
Can I pay via an invoice?
Any outstanding payment must be made in full at the end of the event. All major credit card details are accepted. All payments must be paid in pounds sterling and are subject to Value Added Tax at the current rate.
Do I have my own waiter?
Yes, you will have a dedicated waiter looking after your event.
Is there a carpark?
There is limited street parking in the surrounding area which includes parking on Arlington Street, a 2 minute walk from the restaurant.
Do you have a lift?
Unfortunately, there is no lift access to the room, it is only accessible by stairs.
How many stairs are there?
There are 24 steps up to the private dining room.
Small dogs welcome?
Unfortunately, we do not allow pets in the private dining room except for registered assistance dogs.
Is there a dress code?
Our dress code is smart-casual, and smart trainers are allowed.
Is photography allowed?
Photography is permitted in the private dining room, but not in public areas of the restaurant. We also request that flash is kept to a minimum when taking photos in the private room.
Can we reserve space in the bar?
Unfortunately, we are unable to reserve any space in the bar before or after your event.
Can you squeeze 16 guests or more onto the private dining table?
Unfortunately, we are not able to accommodate more than 15 guests seated at the table. If the number of guests attending is greater than the maximum capacity of the table, The Wolseley is under no obligation to provide facilities or cater for the additional guests.
Can you provide birthday or celebration cakes?
Yes, we are able to provide a selection of birthday or celebration cakes. Please speak to your events manager to place your order.
Need more help?
If you have any further questions please contact us : PDR@thewolseley.com